Clients

Creating Interactive & Enjoyable Experiences

Westfield
Retail

The
Goal

Ethos Farm was asked by its client Westfield to design, deliver and manage an interactive and enjoyable experience that guests could enjoy during the Half Term holidays. The goal was to drive footfall to the shopping centre, attracting families and increased visitation, as well as to support the promotion of Westfield London through user-generated content from the event, shared online.

The
Solution

Ethos Farm's in-house Experiential Team developed the concepts for, delivered, and managed the event, creating even more reasons for families to visit, including:

The design & delivery of an interactive Halloween experience, including a photo-themed installation
Deployed a professional team of Brand Ambassadors & Team Leaders to manage the event
Enhanced the experience with additional activities for guests to enjoy

The
Results

Feedback from the client and guests was extremely positive, praising the stylish set-up, free pumpkins and overall experience. The event was so popular, we ran out of pumpkins! Guests took to social media to share their experiences, raising awareness of the event and driving increased footfall to Westfield London during the Half Term holidays.

10/10

Customer Feedback

Increased Footfall

Social Media Reach

Certified a Great Place to Work, Top 100 Employer (large organisations)
Certified a Best Workplace in Retail, Hospitality & Leisure

Ethos Farm was thrilled to collaborate with Westfield on the Urban Pumpkin Patch, aligned to the client's vision of delivering fun and unforgettable experiences. The event drove fantastic interest in centre and online, and customer feedback scored 10/10. Everyone was delighted!

Holly Neufville, Account Director

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