Consultancy Services


Our mission is to transform your workforce into custodians of your brand through our unique process of Customer Service Architecture and Engineering. We work with organisations to design and embed service personalities, building cultures that dramatically enhance the performance of customer-facing teams, which in return drives improved customer & employee satisfaction. Too often the belief and passion for a brand that is displayed in the boardroom is not translated onto the shop-floor, which is where we can help. Ethos Farm will align your workforce and your service aspirations with bespoke training and technology solutions creating motivated and impassioned ambassadors of your brand. Contact us today to see what we can do for you.

Customer Service - Smiling baker at the bread counter
Ethos Farm Technology and Customer Service - Woman using a tablet in store